Terms of Service

Last updated: July 27, 2026

1. Scope, Acceptance and Contracting Entity

These Terms govern access to and use of QuickTecc, including the web application, field links, technical report generation, evidence records, validation resources, subscriptions, support and related services.

QuickTecc is operated by Quicktecc Corporation. By creating an account, starting a trial, purchasing a plan, accessing a field link, signing a report or using any part of the service, you agree to these Terms.

If you use QuickTecc on behalf of a company, organization, contractor, client or team, you represent that you are authorized to accept these Terms for that entity. In that case, "you" and "customer" include both you and that entity.

A separate written agreement signed by Quicktecc Corporation may override these Terms only for the specific customer and subject matter described in that agreement.

2. Key Definitions

• Account Owner: the person or entity that creates, pays for or controls a QuickTecc workspace.
• Administrator or Manager: a user with permission to create activities, assign technicians, send links, review records or manage workspace settings.
• Technician or Field User: a person who receives an activity, opens a field link, fills information, uploads evidence, signs or generates a report.
• Customer Content: all data, text, photos, audio, files, signatures, materials lists, notes, client information and other content submitted to or generated through QuickTecc by users.
• Report or Document: a technical service record generated or exported through QuickTecc, including data, evidence, validation information and presentation formatting.
• Field Link: a secure access link created for a specific activity or workflow, which may allow a technician or recipient to access forms without a traditional username and password.
• Validation Data: identifiers, QR codes, timestamps, metadata or other information used to help confirm that a report was generated, stored or associated with records inside QuickTecc.

3. What QuickTecc Provides

QuickTecc helps teams manage field-service workflows, communicate activity status, collect field evidence, organize materials, collect signatures, generate professional technical reports and keep completed documents available for review, audit, reprint and resend.

QuickTecc may include voice-to-text, AI-assisted writing, translation, PDF or document export, file storage, chat, status tracking, validation resources, dashboards, subscription management and integrations with third-party services.

QuickTecc does not perform the field service, supervise technicians, verify the truth of the information entered by users, certify professional compliance, replace legal, engineering, safety, accounting or other professional advice, or guarantee that any report will be accepted by a customer, auditor, court, government agency or regulator.

4. Accounts, Authority and Authorized Users

• You must be at least 18 years old and legally able to enter into these Terms.
• You must provide accurate account, billing and contact information and keep it updated.
• The Account Owner controls who may access the workspace and is responsible for administrators, managers, technicians, employees, contractors, clients and any other authorized users invited or enabled by the workspace.
• You are responsible for all activity under your account, workspace, credentials, devices and field links, except to the extent caused by QuickTecc's proven breach of these Terms.
• You must promptly notify us of suspected unauthorized access, compromised credentials, wrongly shared links, suspicious reports or security incidents involving your use of QuickTecc.

5. Passwordless Field Links

QuickTecc may allow managers to send passwordless field links so technicians can open assigned activities quickly in the field. This feature exists to reduce friction for field work, but it requires careful handling.

• The Account Owner, administrator or manager who creates or sends a field link is responsible for sending it only to the correct and authorized recipient.
• Technicians and recipients must not forward, publish, resell, reuse or expose field links unless the Account Owner expressly authorizes it.
• If a customer, manager, technician or user sends a field link to the wrong person or through an insecure channel outside QuickTecc, responsibility for that disclosure belongs to that customer or user to the maximum extent permitted by law.
• QuickTecc may log access events, timestamps, status changes and technical metadata to help trace use of field links, but these records do not guarantee that the device holder was the legally authorized person.
• We may revoke, expire, limit or suspend links when necessary for security, abuse prevention, account management, legal compliance or platform integrity.

6. Reports, Evidence, Signatures and Validation

QuickTecc helps transform field activity information into a professional technical document. The value of the report depends on the quality and truthfulness of the data, evidence and approvals entered by the customer and its users.

• The customer and its users are responsible for reviewing all information before generating, approving, signing, sending or relying on a report.
• Photos, notes, materials, descriptions, signatures and uploaded files must be lawful, accurate, authorized and appropriate for the service record.
• A digital signature, typed name, checkbox, drawing pad signature or similar action records user input; it is not a guarantee by QuickTecc that the signer had legal authority or that the content is true.
• Validation data, QR codes and identifiers help confirm that a document is associated with records generated or stored in QuickTecc. They do not certify the real-world truth, quality, legality or technical correctness of the service described.
• If a report is exported, printed, downloaded, forwarded or modified outside QuickTecc, we are not responsible for later changes, loss of context, misuse or distribution outside our platform.

7. Customer Content and Legal Responsibility

You retain ownership of Customer Content. You grant Quicktecc Corporation a limited license to host, store, process, transmit, display, format, translate, analyze and otherwise use Customer Content only as needed to provide, secure, maintain, support and improve QuickTecc, comply with law and enforce these Terms.

You represent that you have all rights, permissions, notices, consents and lawful bases required to collect, upload, process, store, sign, generate, share and retain Customer Content through QuickTecc.

You are responsible for your relationships with clients, employees, contractors, technicians, property owners, end customers, auditors, inspectors, regulators and any other third parties affected by your use of QuickTecc.

8. AI, Voice, Translation and Automation

QuickTecc may offer AI-assisted features such as improving text, summarizing notes, translating content, structuring service descriptions or processing voice input. These features are assistive tools.

• AI, voice and translation outputs may be incomplete, inaccurate, inappropriate, mistranslated or unsuitable for your specific context.
• You must review, correct and approve all AI-assisted output before using it in a report, sending it to a client or relying on it for any decision.
• AI features do not create professional advice, safety certification, legal validation, engineering responsibility or regulatory approval.
• You must not use AI features to generate false evidence, forged signatures, misleading statements, discriminatory content, illegal instructions or content that violates third-party rights.

9. Security, Devices and Customer Environment

We use reasonable administrative, technical and organizational measures to protect the QuickTecc platform and our cloud backend. No online service can be guaranteed to be perfectly secure.

QuickTecc is not responsible for security conditions outside our controlled environment, including your device, browser, operating system, extensions, email, messaging apps, Wi-Fi, mobile carrier, VPN, malware, screen recording, camera recording, shared computers, local storage, physical access or networks controlled by you or third parties.

You are responsible for using updated devices and browsers, controlling access to your accounts and links, training your team, limiting permissions, and choosing secure channels when sharing field links, reports or exported documents.

10. Plans, Trials, Billing and Renewal

• Plans, prices, limits, features, currencies, taxes and billing periods are shown at checkout, inside the platform or in the applicable order form.
• If QuickTecc offers a free trial, the trial terms will be disclosed before signup. If no payment method is required for the trial, the trial will not automatically charge that payment method unless you later choose a paid plan.
• Paid subscriptions may renew automatically unless canceled before the next billing period. Before charging, we aim to present material subscription terms clearly, including price, billing frequency and how to cancel.
• Payments may be processed by third-party payment providers such as Stripe. We do not control all payment infrastructure and generally do not store full card numbers on our own servers.
• You authorize us and our payment providers to charge approved fees, taxes and renewal amounts to your selected payment method, subject to applicable law and checkout disclosures.
• Failed, disputed, reversed or overdue payments may result in downgrade, suspension, loss of paid features or termination after reasonable notice when required by law.
• We may change prices, plan limits or features with prior notice when required. Fee changes for existing subscriptions will be communicated in a retainable way when applicable law requires it.

11. Cancellation, Refunds and Consumer Rights

You may cancel a paid subscription through the platform settings, through the cancellation method provided at checkout or by contacting an official support channel. Cancellation stops future renewal charges, but it does not automatically refund amounts already paid unless required by law or expressly stated in a separate written agreement.

Where consumer, automatic renewal, right of withdrawal, chargeback or e-commerce laws apply, QuickTecc will honor non-waivable rights required by that law. Nothing in these Terms limits rights that cannot be waived by contract.

If you subscribed through a third-party platform, payment processor, marketplace or app store, cancellation and refund procedures may also be governed by that third party's terms.

12. Support and Response Targets

Support is provided through the official channels made available in the platform or by email. We may send automated confirmations to acknowledge receipt of a request.

• For ordinary technical support, we aim to provide an initial human response within 2 business days after receiving a complete request through an official channel.
• For priority issues involving account access, billing, security concerns or material platform unavailability, we may prioritize review within 1 business day when commercially reasonable.
• For consumer-service requests where Brazilian e-commerce rules apply, we aim to provide a response within the applicable legal period, currently up to 5 days for covered electronic consumer requests.
• Privacy and data protection requests are handled under our Privacy Policy and applicable privacy law, not under the ordinary technical support targets above.
• These are response targets, not guaranteed resolution times, uptime guarantees, refund rights, compensation commitments or a formal service-level agreement unless a separate written contract says otherwise.
• Standard support does not include custom development, training, data entry, device configuration, on-site service, emergency response or life-safety support unless expressly agreed in writing.

13. Availability, Maintenance and Data Handling

We work to keep QuickTecc reliable, but the service may be unavailable, delayed, changed or interrupted because of maintenance, updates, security actions, provider failures, network problems, force majeure, misuse, legal requirements or other operational reasons.

We may modify, suspend, replace, limit or discontinue features when needed for security, compliance, performance, product improvement, abuse prevention, provider changes or business reasons. When a material change negatively affects paid customers, we will provide notice when commercially reasonable or legally required.

Data retention, deletion, export and backup practices are described in our Privacy Policy or in applicable product documentation. Deleted content may remain in backups, logs or archives for a limited period where technically necessary, legally required or needed for security, fraud prevention or dispute handling.

14. Third-Party Services and Integrations

QuickTecc may depend on third-party providers for hosting, databases, authentication, storage, email, payments, analytics, AI, voice processing, maps, communications, PDF generation or other infrastructure. Those providers may process data as described in our Privacy Policy and their own terms.

We are not responsible for third-party platforms, outages, pricing, data practices, security incidents, policy changes or features outside our reasonable control. Your use of third-party integrations may require accepting their separate terms.

15. Acceptable Use and Prohibited Conduct

You must not use QuickTecc to:

• create fraudulent, forged, misleading, defamatory, illegal or unauthorized reports, signatures, evidence or records;
• misrepresent who performed a service, who approved a report, when work occurred, what materials were used or what evidence was collected;
• violate privacy, labor, consumer, safety, intellectual property, export, anti-spam, anti-corruption or other applicable laws;
• upload malware, attempt unauthorized access, probe systems, bypass limits, interfere with platform operation or compromise another user's data;
• reverse engineer, copy, scrape, resell, sublicense or commercially exploit QuickTecc except as expressly permitted;
• use QuickTecc for emergency dispatch, life-safety decisions, medical decisions, legal advice, regulated engineering certification or other high-risk uses unless we expressly agree in writing.

16. Intellectual Property, Feedback and Publicity

QuickTecc, Quicktecc Corporation, the software, interface, workflows, design, code, trademarks, logos, templates, product concepts and related materials are owned by Quicktecc Corporation or its licensors and are protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, lease, sublicense or create derivative works from QuickTecc except as allowed by these Terms or by a separate written agreement.

If you send ideas, requests, comments or suggestions, you grant us permission to use them without restriction or compensation, but we do not claim ownership of your Customer Content.

We will not publicly use your company name or logo as a customer reference without your consent, unless otherwise permitted by a separate written agreement.

17. Confidentiality

Each party may receive non-public information from the other. The receiving party must use reasonable care to protect confidential information and use it only for purposes related to QuickTecc, unless disclosure is required by law or authorized by the disclosing party.

Customer Content remains subject to the data, privacy, security and access rules described in these Terms and the Privacy Policy.

18. Disclaimers

To the maximum extent permitted by law, QuickTecc is provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation, acceptance by third parties, legal sufficiency of reports, accuracy of user content and accuracy of AI-assisted output.

QuickTecc is a workflow and documentation platform. It does not replace professional judgment, field supervision, safety procedures, quality control, legal review, engineering review, accounting review, client approval or regulatory compliance processes.

19. Limitation of Liability

To the maximum extent permitted by law, Quicktecc Corporation and its officers, employees, contractors, service providers and agents will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost revenue, business interruption, loss of goodwill, loss of data, substitute services or disputes between you and third parties.

To the maximum extent permitted by law, our total liability arising from or related to QuickTecc or these Terms will not exceed the amount actually paid by you to QuickTecc for the affected service during the 3 months immediately before the event giving rise to the claim.

These limitations apply regardless of the legal theory, even if a remedy fails of its essential purpose, but they do not limit liability that cannot be limited under applicable law.

20. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless Quicktecc Corporation and its officers, employees, contractors, service providers and agents from claims, damages, losses, liabilities, costs and expenses, including reasonable legal fees, arising from or related to:

• Customer Content, reports, evidence, signatures, links, instructions or data submitted, generated, approved or shared by you or your users;
• your use or misuse of QuickTecc;
• your violation of these Terms, law, third-party rights or professional obligations;
• wrong recipients, unauthorized sharing or insecure handling of field links or exported reports by you or your users;
• disputes with clients, employees, contractors, technicians, customers, regulators or other third parties.

21. Suspension and Termination

You may stop using QuickTecc or cancel your subscription as described in these Terms. We may suspend or terminate access, remove content or limit features if we reasonably believe that there is non-payment, security risk, misuse, legal risk, violation of these Terms, harm to the platform, infringement, fraud, abuse or a request from a competent authority.

After termination, your right to use the service ends, but provisions that by their nature should survive will remain in effect, including payment obligations, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, dispute terms and data handling provisions.

22. Governing Law, Venue and Disputes

These Terms are governed by the laws of the State of Delaware and applicable federal laws of the United States, without regard to conflict-of-law rules, unless mandatory consumer law requires a different rule.

Before starting a formal dispute, both parties agree to try to resolve the issue in good faith by contacting the official legal email below and providing enough information to understand the dispute.

To the extent legally allowed, disputes will be resolved individually and not as a class action, collective action or representative action. Nothing prevents either party from seeking relief in small claims court where available or seeking urgent injunctive relief to protect intellectual property, confidentiality, security or platform integrity.

Any arbitration, venue, jurisdiction or dispute mechanism adopted by Quicktecc Corporation will not limit non-waivable consumer rights under applicable law. Customers should obtain independent legal review for enterprise or regulated use.

23. Changes to These Terms

We may update these Terms to reflect product changes, legal requirements, security needs, billing changes or business updates. If changes are material, we will provide notice through the platform, email, website or another reasonable method. Continued use after the effective date means you accept the updated Terms, except where law requires additional consent.

24. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions remain effective. You may not assign these Terms without our consent, but we may assign them as part of a merger, acquisition, corporate reorganization, sale of assets or by operation of law. We are not liable for delay or failure caused by events outside our reasonable control.

These Terms, together with the Privacy Policy, any order form, checkout disclosures and any signed written agreement, form the agreement between you and Quicktecc Corporation regarding QuickTecc. Headings are for convenience only.

25. Contact

Use the appropriate official channel so the request reaches the right queue:

• Legal notices and legal questions: legal@quicktecc.com
• Commercial, partnerships and custom products: comercial@quicktecc.com
• Product support: through the platform or the official support channel made available to your account.

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